Terms of Service:

Welcome to The Woloolo Company. These terms of service outline the agreement between The Woloolo Company and its clients. By accessing our website and utilizing our services, you agree to comply with these terms. Please read them carefully.

1. Payment Terms:

• All payments for our services are required upfront. Once you submit your business information and initiate a service request, payment is expected.
• We accept payments through various methods, including bank transfers, mobile money, and PesaPal.
• For added security in service delivery, clients may opt to purchase our services through Upwork, but additional charges may apply due to transaction and service fees on the platform.
• Business-related purchases and further discussions are conducted through WhatsApp chat and Upwork conversations, followed by an order confirmation.

1. Service Delivery:

• We strive to deliver most services within 12 hours. However, in certain cases, there may be delays extending beyond 24 hours. We appreciate your understanding and assure you of our commitment to timely delivery.
• For more advanced and highly customized services, an additional cost may be added to the prementioned service charges. We will provide a transparent breakdown of any additional costs before proceeding.

1. Artificial Intelligence (AI) Assisted Technologies:

• To ensure prompt service delivery, we utilize AI-assisted technologies. These technologies aid us in meeting deadlines and providing efficient solutions for your business.

1. Revisions and Reviews:

• We offer three rounds of revisions for each specific order. These revisions are intended to accommodate any necessary changes or adjustments. Additional revisions beyond this limit may be subject to additional charges.
• We uphold strict adherence to copyright laws and do not use copyright-infringed content in our deliverables.

1. Confidentiality and Data Protection:

• The Woloolo Company understands the importance of client confidentiality and data protection. We will not share your business information or any sensitive data provided with any third parties without your explicit consent.

1. Intellectual Property Rights:

• Upon completion of the project and full payment, the intellectual property rights of the deliverables will be transferred to the client, unless otherwise agreed upon in writing.

1. Adjustments to Terms:

• The Woloolo Company reserves the right to make adjustments or modifications to these terms of service. Any updates or changes will be communicated to clients in a timely manner.

If you have any questions or concerns regarding our terms of service, please don’t hesitate to contact us through our WhatsApp chat. We are here to provide exceptional service and assist you with all your digital marketing needs.

Thank you for choosing The Woloolo Company. We look forward to working with you!